JELSA ROSE PANTILAG
San Fernando, Province Of Cebu
Summary
Driven professional with a proven track record in customer service and data accuracy, honed at M Lhuillier Financial Services and other notable companies. Excels in customer assistance and meticulous data encoding, demonstrating a strong work ethic and integrity. Achieved significant reductions in data errors through rigorous quality checks, showcasing a blend of hard and soft skills.
Overview
2
2
years of professional experience
Work History
CASHIER
GAISANO CAPITAL SOUTH
HENRY GAISANO BUILDING COLON STREET, CEBU CITY
02.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Data Encoder
M Lhuillier Financial Services
B. BENEDICTO STREET CEBU CITY CEBU
06.2015 - 12.2015
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
PROMODISER
KINDER CARE WORLDWIDE CORP
CEBU SOUTH ROAD TALISAY
04.2014 - 05.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - BACHELOR OF SCIENCE IN INDUSTRIAL TECHNOLOGY
CEBU TECHNOLOGICAL UNIVERSITY
SAN FERNANDO EXTENSION CEBU 07.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
CASHIER
GAISANO CAPITAL SOUTH
02.2016 - 08.2016
Data Encoder
M Lhuillier Financial Services
06.2015 - 12.2015
PROMODISER
KINDER CARE WORLDWIDE CORP
04.2014 - 05.2015
Bachelor of Science - BACHELOR OF SCIENCE IN INDUSTRIAL TECHNOLOGY
CEBU TECHNOLOGICAL UNIVERSITY